Mortgage professional Martha Salas is our latest featured guest. Today she shares her keen insight and expertise on the home loan process. 


I’m glad you’ve joined us for another episode of the “Jose Luiz Morales Show”!

For episode No. 20, we’re speaking with special guest Martha Salas from Nations Lending. Martha has been in the mortgage lending business for more than 30 years, and she joins us today to help us gain a deeper understanding of the loan process—especially consumers who might not know what to expect when they first reach out to a loan officer.

For your convenience, I’ve provided timestamps from our interview below. You can browse specific topics at your leisure or watch the video in full:

2:18—The first step a consumer looking to purchase or refinance a home should take

6:00—Can a loan officer offer guidance to a buyer who isn’t yet ready to buy?

9:07—How Martha determines an applicant’s qualification for a loan

12:05—What not to do before applying for a home loan

14:23—The difference between a pre-qualification and a pre-approval

17:45—How is working with a big bank different from working with a local mortgage lender?

22:44—Is it ever too soon to speak with a mortgage professional?

25:39—The story of a time when Martha had five restaurant waiters apply for a loan together

28:41—Martha warns against buyers pre-qualifying (or disqualifying) themselves

31:57—What will the loan officer do after a buyer’s offer is accepted?

39:16—Martha’s take on her duty to be available and responsive to her clients

42:23—What is conditional loan approval? What issues might arise?

46:50—What happens after conditions have been submitted?

49:30—Why a high level of care and attention to detail is so important to Martha

56:32—What pre-approved buyers must do to inch closer toward closing

58:35—The documents that matter most in the closing process

1:02:38—Martha’s final advice to consumers

If you’d like to get in touch with Martha about anything we discussed today, give her a call at 805-890-2008. And if you have any questions for me about what we covered in today’s episode of the “Jose Luiz Morales Show,” please reach out to me. I’d love to hear from you!